Setup Guide & Help

Run it from a computer or an iPhone β€” your congregation just scans a QR code.

πŸ’¬ Ask the assistant β€” 24/7

Instant answers from the ChurchLingual guide, any time of day.

Hi! I can help you set up ChurchLingual. Ask me anything β€” like β€œHow do I connect to the sound system?” or β€œHow do people listen?”

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Two ways to broadcast

One person β€” the broadcaster β€” runs ChurchLingual. The congregation installs nothing; they just scan a QR code. Pick whichever fits your building:

Either way, the same room code, QR, listener page, and remote control all work identically.

Quick start β€” from a computer (web)

  1. On the church computer, open churchlingual.com/broadcast and sign in with your church account. (No account yet? Create one.)
  2. Set a memorable Organization & Room (e.g. FIRSTWARD-CHAPEL) so the QR stays the same every week.
  3. Choose the speaker language and tap the languages to translate into β€” your plan can do several at once.
  4. Pick the microphone / audio input β€” the same device your sound system or Zoom uses works great β€” and click Test to confirm the level bar moves.
  5. Click Go live and show the QR or code to the congregation. Tap Summary anytime for a recap of the meeting.
Sound board (or the same input Zoom uses) churchlingual.com /broadcast Chrome Β· Edge Β· Safari Plugged in & awake β€” most reliable for long meetings QR / link Congregation β€” read or listen

Quick start β€” from an iPhone (app)

  1. Install the app and allow Microphone and Speech Recognition.
  2. Settings β†’ Languages: pick your languages β€” around 30 are supported (e.g. English & Spanish).
  3. Settings β†’ Broadcast room: optionally set a memorable Organization & Room so the QR stays the same each week.
  4. Tap Start broadcast, then the QR icon, and show the code to the congregation.

πŸ’‘ Speaking two languages in one meeting? Set both in Settings, then tap the language button to switch which one is being spoken β€” or let a co-host switch it from the remote-control panel on their phone. (Automatic English/Spanish switching is on the way.)

What you need

Getting good audio

On a computer (web). The cleanest setup is to feed your sound system into the computer β€” a class-compliant USB audio interface gives a line-level signal β€” or simply choose the same input your streaming/Zoom setup already uses. ChurchLingual and Zoom can read that one input at the same time. After you pick a device, click Test and watch the level bar move when someone speaks. Keep the computer plugged in and awake.

On an iPhone (app). Set the phone near the pulpit:

Speaker iPhone face-up on a non-slip pad bottom mic ● toward the speaker live captions Congregation scans the QR β€” no app

πŸ’‘ On the Free plan, a direct audio line is recommended. Free runs recognition entirely on the phone, with no cloud to clean it up β€” so feeding it a direct line from your sound system (via a USB-C audio interface) makes the biggest difference to accuracy. The paid plans' cloud engine is far more forgiving of a plain room mic.

Wireless mic on the speaker

lapel mic Speaker wireless receiver USB-C receiver β†’ iPhone (e.g. Rode Wireless, DJI Mic) Congregation βœ— Bluetooth mics βœ— AirPods (low-quality call audio)

Best quality β€” from the sound system

Your sound board line out USB-C audio interface e.g. iRig Stream USB-C iPhone, iPad or Mac (keep it plugged into power) Congregation

Languages, vocabulary & quality

Sharing with the congregation

Once you're live (computer or app), show the QR code, room code, or link. Your code stays the same every week, so you can print it once and post it β€” in the bulletin, on a wall, or on screen. People scan it in their phone's browser β€” any network, no app β€” pick their language, and tap the speaker icon to listen with headphones. No need to pass anything around.

Remote control (from another phone)

Both the app and the web broadcaster show a β€œControl from your phone” QR. Whoever scans it (e.g. the bishopric) gets a web panel to Pause, switch the speaker's language, or Clear β€” handy when the broadcasting computer or phone is in the audio closet. They can β€œAdd to Home Screen” to reuse it.

Face-to-face conversations

Translation isn't only for the meeting. A face-to-face is a private one-on-one β€” a walkie-talkie-style conversation where each person speaks and hears in their own language. Great for welcoming a visitor, ministering and home visits, or interviews. It's private and separate from your room broadcast, and (like broadcasting) it counts toward your plan's hours and respects your Controls.

Your church account

Manage everything at churchlingual.com/account β€” sign in with email & password or Continue with Google. Your dashboard includes: Forgot your password? Use β€œForgot password?” on the sign-in screen and we'll email a reset link.

Controls β€” on/off & scheduled hours

In account β†’ Controls, the organization leader can: If someone tries to broadcast while it's off or outside the scheduled window, they'll see a message explaining why. (These apply to the web broadcaster.)

Plans & billing

Free β€” runs on the iPhone app: two languages, fully on-device (private, even offline), your own learning glossary, and unlimited use. Your congregation reads on any phone with no app. (Free runs on-device, so a direct audio line into the iPhone β€” see β€œGetting good audio” above β€” gives the best accuracy.)

Captions β€” $29/mo β€” adds the cloud for readers: translation into up to 4 languages at once (from a 30-language library), broadcasting from a computer (no app), highest-accuracy translation, and meeting summaries, with 8 hours of cloud translation a month.

Voice β€” $79/mo β€” everything in Captions, plus premium spoken audio (listeners hear a natural live voice), face-to-face conversations with voice, and 12 hours a month. With several languages running, the premium voice covers your first-listed translation language (other languages hear the standard voice, and everyone gets captions) β€” so list the language that matters most for listening first. Every plan starts with a 14-day free trial (card required, cancel anytime).

Reach the monthly cloud hours? It keeps working β€” broadcasts fall back to the free on-device mode, never a hard cutoff. Manage your card, switch monthly/annual, or cancel under account β†’ Plans & billing. Have an offer code? Apply it there too.

Troubleshooting

No captions appear
App: check mic/speech permission and that you tapped Start; try the other Speech engine. Web: make sure you picked an audio input (the Test bar should move) and that you're signed in with an active plan.
Which audio input should I pick on the laptop?
The same device your sound board or Zoom uses. Click Test and confirm the level bar moves when someone speaks.
Can I run Zoom and ChurchLingual at the same time?
Yes β€” both can read the same audio input at once. Just keep ChurchLingual in its own browser tab or window.
Captions stopped after a while on the laptop
Keep the computer plugged in and stop it from sleeping. ChurchLingual keeps the screen awake, but system sleep can still cut a long meeting short.
It keeps repeating what was already said
A speaker is playing the translated audio back into the mic (a feedback loop). Use headphones for listeners, or a direct sound-board feed.
A church word is translated wrong
Add it under your account's church terms (web) or Settings β†’ Church glossary (app).
Translation won't start / says it's turned off
Check account β†’ Controls: the master switch may be off, or you may be outside your scheduled hours. The message on screen will say which.
Viewers can't connect
They just need the QR code or link β€” it works on cellular or any Wi-Fi.
Still stuck? Ask the 24/7 assistant or request a callback at the top of this page β€” or email [email protected].